Flexible support operations, built for scale.
Launch a fully managed support operation ready to scale up and down as needed for seasonal spikes and business growth.
Trusted by hundreds of brands globally
Want to learn more about how we can connect to your systems? Chat with sales
Stephanie, Customer Support, 2 yrs with bestlink
Scale agents up and down as needed
Adjust the number of bestlink agents on your team based on business needs. Simple month-to-month pricing and no lock-in contracts makes it easy to scale quickly.
See how Sendle scaled 2x in just one month with bestlink for their evolving business needs. Read the case study →
Judith, Recruiter, 6 yrs with bestlink
Get coverage for seasonal spikes or bursts
Prepare for busy seasons and ticket spikes or scale up with burst coverage to clear the backlog. Additional agents onboard quickly to meet your needs.
See how Manly Bands works with bestlink to proactively scale for seasonal coverage over the past 5 years. Read the case study →
Daniel, Dpt. Delivery Manager, 7 yrs with bestlink
Trust managed teams with expert knowledge
Save time and internal resources with fully managed teams that handle client-specific training, QA, and reviews. Track performance benchmarks and receive expert help from bestlink managers.
See how Brand Access works with bestlink management for Zendesk audits, macros updates, and best practice recommendations. Read the case study →
“bestlink has been a fantastic partner. We’ve been able to scale our service without sacrificing quality. This past year, we saw a significant spike. Working with bestlink, we managed to support that spike seamlessly with their end-to-end solution.”
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
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